At many larger lenders, submitting your file to underwriting is a lot like sending a carrier pigeon into a 50 story building. You know generally where he is but couldn’t find him quickly if you needed to. At Summit Mortgage, we offer all the benefits of a large company while still providing the simple touches of a small company…you know, like being able to pick up the phone and talk to your underwriter.
With a commitment to communication, the underwriting team at Summit Mortgage offers a more personal connection with originators and processors. Minor challenges avoid becoming major issues when both parties are working together to find the best solution.
“At Summit Mortgage, we offer all the benefits of a large company while still providing the simple touches of a small company…you know, like being able to pick up the phone and talk to your underwriter.”
How are Summit Mortgage underwriters different? They care.
Although all underwriting departments have to adhere to various investor and company guidelines, the difference between an average experience and an exceptional one is often as simple as having people that care. That care about the customer buying their first home with a new baby on the way. That care about the Realtors working hard to close the sale. That care about working together with the loan officer to make it all happen. That care about approving quality loans that are successful for everyone involved.
In addition to a service-focused staff, the Summit Mortgage underwriting team offers:
- Paperless system with remote access
- LOS with real-time updates
- Dedicated assigned U/W for a more personal experience
- Support outside local business hours for states in other time zones
- Direct access to underwriting supervisors and manager